2002 Chrysler Town and Country LX review from North America
"Costly money trap"
What things have gone wrong with the car?
Too many issues to mention:
1st of three water pump issues at 75,000
2nd of three water pump issues at 82,000
3rd of three water pump issues at 110,000.
The 3rd water pump issue was covered by the dealer who "repaired" the 2nd water pump issue. Total cost was approximately $982.
A/C Compressor went bad at 108,000. We were told by the dealer that Chrysler stated there was a problem with the A/C Compressor in the 2002 CT+C; however, they would only cover the problem up to 75,000 miles. We didn't repair this, would have cost approx. $800.
Noise in engine whenever we turned the engine off, which began at around 92,000 miles... never replaced. We were told it was more of an inconvenience issue which wouldn't cause a mechanical problem. The "problem" would have cost approx. $300.
Oh, for those of you that are having problems with your keys (i.e. having issues taking your keys out, locking steering wheel, etc) WATCH OUT!!! We began having a minor issue taking our keys out of the ignition at around 85,000 miles. This went on for about one month, then when we were out shopping one day, the key WOULD NOT TURN. We called a locksmith, who "guessed" that we had a Chrysler Town and Country. Apparently it is a known problem with the tumbler system and that he orders 20-30 Chrysler T+C tumblers at a time. The problem has something to do with the weight of car keys and any extra stuff on the keychain. Anywho, the cost, minus our AAA Membership reduction of $50, was $240. This is a KNOWN PROBLEM THAT CHRYSLER ISN'T DOING ANYTHING ABOUT.
Driver side window motor failed at 90,000 miles. Cost to repair was $200.
General comments?
Very roomy, we traveled with two kids, a dog, and a lot of luggage with no problems.
Comfortable to drive. Drove all over the country and I never felt cramped.
Will never purchase Chrysler again. We went with a 2006 Honda CRV SE so I wouldn't have to spend $1,500 to repair the Chrysler to standard. Honda dealer paid off loan so I'm free. Never buy again, never never never.
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| 2002 - Town and Country Limited, FWD 3.8 Mixed feeling, doomsday is coming |
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| 2002 - Town and Country LXI V6 Comfortable, but needs a lot of repairs |
| Would you buy another car from this manufacturer? | No |
| Model year | 2002 |
| Year of manufacture | 2002 |
| First year of ownership | 2004 |
| Most recent year of ownership | 2008 |
| Engine and transmission | 3.3L Manual |
| Performance marks | 5 / 10 |
| Reliability marks | 2 / 10 |
| Comfort marks | 9 / 10 |
| Dealer Service marks | 6 / 10 |
| Running Costs (higher is cheaper) | 1 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 46000 miles |
| Most recent distance | 112000 miles |
| Previous car | Honda Civic |
| Date of Entry | 12th May, 2008 |