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2005 Citroen C4 Exclusive review from UK and Ireland

"Unreliable electronically and unfit for purpose, which was to have a smooth auto transmission"

What things have gone wrong with the car?

Auto transmission is jerky jumpy downward gear changes.

Auto transmission completely replaced twice, but jerkiness remained.

Brake noise diagnosed wrongly as dust, later brakes replaced.

False warnings given often - ABS, Electronic Brake Distribution, ASR, Tyre

Pressure, false warning of integral telephone not working.

Water leaked into foot-well from kinked air con pipe.

Fascia heater outlet only blowing cold - faulty sensor.

General comments?

The local south-coast area Citroen dealership and Citroen UK HQ have told me in writing that the Automatic Transmission on this model is of such poor quality that I must expect (and accept) downward gear-changes (4th to 3rd, 3rd to 2nd) to be jumpy and jerky when slowing down by using reduced accelerator pressure.

Before telling me that, they had TWICE replaced the whole Automatic Transmission, the second time bringing one over to UK from France in case UK stock was defective.

Citroen sent a specialist engineer to inspect my car for the first time, nearly 7 months into the dispute, and he made adjustments to the computer controlling the gear-changes, but they made no difference.

Since failing to repair the jerkiness, and since failing to replace my car, when faced with the prospect of court action the dealership started telling me it is due to my driving-style - using the throttle to control deceleration in traffic.

After more than 7 months, they have now refused to show me the engineer's report on my car, which suggests it contains unfavorable information. Instead they have agreed a cashless swap taking my 2005 (55) C4 Exclusive for a 2006 (06) C5 2.0 Diesel 6-speed Auto.

I wonder what they don't want me to find out about that gearbox?

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Would you buy another car from this manufacturer? Don't Know
Model year2005
Year of manufacture2005
First year of ownership2008
Most recent year of ownership2009
Engine and transmission 2.0 16v petrol Automatic
Performance marks 5 / 10
Reliability marks 5 / 10
Comfort marks 9 / 10
Dealer Service marks 0 / 10
Running Costs (higher is cheaper) 1 / 10
Overall marks (average of all marks) 4.0 / 10
Distance when acquired8383 miles
Most recent distance18002 miles
Previous carPeugeot 407
Date of Entry 11th February, 2009

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