2001 Citroen C5 LX from UK and Ireland - Comments

24th Jan 2004, 16:43

"Big on design, short on quality"

What things have gone wrong with the car?

The backround light for the centre console does not work, the dealer wants to replace the complete display Euro 250 plus labour.

The rear drivers door lock has jammed twice, however it was fixed both times under warranty.

The driver seat has now broken, the seat frame is fixed to seat chassis at four points, these fixings have failed at 2 points., the dealer wants Euro 750 just for the spare part.

General comments?

I chose the c5 mainly for its looks and its economy, it has not failed on any of these points.

However I feel that the build quality is does not match the progressive design. The problems which I have encountered could easily be remedied with stringent quality controls during manufacture.

It just seems a little bit disconcerting that the cost of replacing minor parts after the warranty period are a little excessive. Only last month in Ireland, Citoen have extended the warranty period to two years, perhaps the market needed some reassurance,


25th Jan 2004, 01:37

Really, you chose a C5 for its looks? I find them incredibly bland, preferred the Xantia before it. Citroen got a poor record for customer satisfaction and reliability.

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