2005 Citroen C5 review from UK and Ireland
"Car - Probably OK - "Customer Service" need attention"
What things have gone wrong with the car?
Rear Brakes squeal admitted by Citron, but refuse to deal with it, as “it does not affect braking performance”. Ask my neighbours, check my eardrums!
Incompatible roof rack equipment supplied.
Poor recording of service details that potentially affect guarantee.
General comments?
I would like to know how many other Citroen users have been treated in an arrogant, high handed, and potentially negligent way.
I would like to co-ordinate responses in order to bring public awareness to this situation of poor service.
Citron senior management need to know how their customers feel – not just the stymied view filtered to them by their “Customer Service” Department.
We have a website: www.citroenbrakesqueal.com
that has been created to bring together Citroen users who feel that they have been let down by poor service from Citroen dealers.
This whole activity is as the result of an inability to get a message past the impenetrable “Customer Service” Department at Slough.
Search for New and Used Citroen C5s available in the UK
Click here to advertise your car
Recommended reviews
|
| 2006 - C5 Exclusive Estate 2.0 HDI (136bhp) Great Hi-Tech system, let down by allowing dangerous conditions to happen |
|
| A practical, quick, comfortable mile muncher, more individual than a rep-mobile mondeo |
| Would you buy another car from this manufacturer? | Don't Know |
| Year of manufacture | 2005 |
| First year of ownership | 2005 |
| Most recent year of ownership | 2005 |
| Engine and transmission | Manual |
| Performance marks | |
| Reliability marks | |
| Comfort marks | |
| Dealer Service marks | 2 / 10 |
| Running Costs (higher is cheaper) | |
| Overall marks (average of all marks) | |
| Date of Entry | 13th October, 2005 |