2000 Dodge Durango SLT review from North America
"Engine failure"
What things have gone wrong with the car?
Gasket malfunction at 47,000 miles. Adjuster from extended warranty told mechanic, who then told us, that an "upper plenum gasket" malfunctioned, causing the oil to burn up in a part of the engine where it wasn't supposed to be, fall back down into the oil pan when engine cooled, and then sucked back up into the intake, causing engine failure. Extended warranty representative "did not agree" with the adjuster and denied the claim stating oil sludge build-up is caused by negligence. We had to borrow over $4,000 to replace the engine and get our family vehicle back. In addition, the top back air conditioner makes loud clacking noises in hot weather when turned on. Electronic locks are making a loud grinding noise and extended warranty people expect us to pay up front and obtain reimbursement from them (over $300). Windows malfunctioned, but were taken care of by dealer in 2002.
I love my Durango, but I do not love the way they treated us through the engine failure. I had no idea that this was happening to other people and now know that this is a problem.
You can find more complaints as well as file one at www-odi.nhtsa.dot.gov and research class action suits at www.bigclassaction.com There is a place to submit a request to be added to a potential Dodge Oil Sludge suit.
General comments?
Love the vehicle.
Hate the malfunctions as well as the amount of money, emotional turmoil and inconvenience it has cost us.
Recommended reviews
| An expensive mistake! |
| A Matchbox car would have been a better investment |
| Would you buy another car from this manufacturer? | Don't Know |
| Year of manufacture | 2000 |
| First year of ownership | 2000 |
| Most recent year of ownership | 2003 |
| Engine and transmission | 1.5 Automatic |
| Performance marks | 7 / 10 |
| Reliability marks | 3 / 10 |
| Comfort marks | 10 / 10 |
| Dealer Service marks | 6 / 10 |
| Running Costs (higher is cheaper) | 1 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 0 miles |
| Most recent distance | 54000 miles |
| Previous car | Chevrolet Lumina |
| Date of Entry | 10th February, 2003 |