2000 Dodge Durango SLT review from North America

The electric locks and windows were problematic from the first. It as frustrating and dealt with several times under warranty. After the warranty ended, we had to take it back once for the locks ($300) and once for the windows ($90 - Dodge paid the rest).

That was nothing compared to what happened last weekend - the differential failed and the drive shaft sheared off. Fortunately, we had just exited the expressway and were going about 7 mph. There was no warning, no unusual noise - the car came to a sudden stop. I thought I had run into an unseen part of a snow bank. I put it in 4WD and was barely able to move it onto a side road. We looked under the car and there was the drive shaft on the ground.

We had it towed to the dealer and requested that they contact Chrysler about picking up part of the tab, as this was due to neither normal wear and tear nor abuse. We take our car in every 5,000 miles for maintenance and in between for oil changes. The dealer agreed that tis was abnormal, but Dodge only put in $300! The repair was $1,900. Dodge did not seem to care that this must have been caused by a defect.

I was so mad and uncertain of the car that today, we traded it in on a Toyota. To add insult to injury, we hardly got any $$$ on the trade in (excellent condition, slightly high mileage), but at least we won't have to deal with Dodge anymore.