2004 Dodge Durango ST review from North America
"The lack of dependability and poor support from the manufacturer makes the Durango a poor choice"
What things have gone wrong with the car?
Our Durango will fail to start (due to a computer problem) at the most inopportune times. We bought it to use camping and driving in the back country, but it has stranded is twice recently when we were hundreds of miles from home. We're afraid to drive it out of town. Even when driving in town, it has developed computer problems five times recently. The Chrysler national customer service line is of little help.
Chrysler is not interested in helping with the hundreds of dollars of expense we incur when it fails to start in remote locations.
It's a shame since the design and features of the Durango are very good, but if you can't trust it out of the city, it's of little value.
General comments?
A few cars are always going to have computer problems. The biggest problem with the Durango is Chrysler's unwillingness to stand behind the original warranty.
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| Problems with 68 miles on it! |
| Would you buy another car from this manufacturer? | No |
| Model year | 2004 |
| Year of manufacture | 2004 |
| First year of ownership | 2004 |
| Most recent year of ownership | 2005 |
| Engine and transmission | 3.7 Automatic |
| Performance marks | 4 / 10 |
| Reliability marks | 0 / 10 |
| Comfort marks | 8 / 10 |
| Dealer Service marks | 1 / 10 |
| Running Costs (higher is cheaper) | 5 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 10 miles |
| Most recent distance | 20000 miles |
| Previous car | Dodge Durango |
| Date of Entry | 2nd August, 2005 |