2001 Dodge Ram Pickup Quad Cab 2500 SLT+ review from North America
"It has no reliability"
What things have gone wrong with the car?
Most recently, I have been having problems with the transmission. I brought the truck to the dealership countless times for the transmission to be repaired, but after they fix it, it only works properly for about two weeks. The service and customer service is a hassle. Whenever things go wrong, I have to make another appointment. They are not concerned with working around my schedule, and the mechanics have taken days off during those appointments; thus, leaving my truck there with no one to fix it.
After only 20000 miles, the shocks needed replacement. I encountered poor customer service at that time as well.
General comments?
Since I first purchased this vehicle, I have had nothing but problems. They refused to refund my money for an alarm they never installed, the shocks wore quickly, and now they will not properly fix the transmission. They have wasted my time, my money, and my effort.
I will never buy a Dodge again. They are unreliable, they have poor customer service and mechanical service, their products are not durable, and they do not care about the customer. In my opinion, GM and Chevy build a far superior vehicle. If you are looking for a pickup truck, appearances are not everything. If you are a person who needs your truck to work for you, do not purchase a Dodge Ram!!!
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| Would you buy another car from this manufacturer? | No |
| Year of manufacture | 2001 |
| First year of ownership | 2000 |
| Most recent year of ownership | 2002 |
| Engine and transmission | 5.9 V8 Automatic |
| Performance marks | 2 / 10 |
| Reliability marks | 0 / 10 |
| Comfort marks | 9 / 10 |
| Dealer Service marks | 0 / 10 |
| Running Costs (higher is cheaper) | 3 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 4 miles |
| Most recent distance | 79000 miles |
| Previous car | GMC Pickup |
| Date of Entry | 10th August, 2002 |