2001 Fiat Multipla JTD ELX review from UK and Ireland
"Great design, miserable dealer support"
What things have gone wrong with the car?
Loses left hand channel on stereo when rear wiper switched on, dealer cannot fix.
Delivered with headlights all pointing different directions, sorted by dealer after 2 month wait.
Black electrical unit hangs loosely against the steering column down near clutch pedal, dealer just ignored when asked to sort this out.
Main beam lamps mist up, dealer not interested.
General comments?
This is a great design, with some niggling problems in the build quality.
Servicing, at a main dealer in London, is worse than useless and expensive. They frequently ignore requests to do certain jobs, fail to have parts available for jobs booked two weeks earlier, lie about readiness of the vehicle, fail to obtain promised parts and charge £300 for a basic service. I will not buy another Fiat due to the poor dealer support.
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| Would you buy another car from this manufacturer? | No |
| Year of manufacture | 2001 |
| First year of ownership | 2001 |
| Most recent year of ownership | 2003 |
| Engine and transmission | 1.9 turbo diesel Manual |
| Performance marks | 7 / 10 |
| Reliability marks | 9 / 10 |
| Comfort marks | 6 / 10 |
| Dealer Service marks | 0 / 10 |
| Running Costs (higher is cheaper) | 5 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 0 miles |
| Most recent distance | 48000 miles |
| Previous car | Renault Scenic |
| Date of Entry | 15th March, 2003 |