2002 Ford Escape XLT review from North America
"This car is not worth it. Buy something else"
What things have gone wrong with the car?
When I first bought this Escape, I had it one day and the steering wheel actually broke off. I should have had them replace the car!
At 5000kms only, I had them replace the CD Player.
At 20,000kms they did several recalls and replaced the brake rotors.
It took them 3 times to get the steering wheel back on properly all the while arguing that there was nothing wrong with it, like I didn't know what I was talking about. I just wanted it back the way it was!
Right after the warranty expired, the ABS computer just quit and had to be replaced. Cost $1200.00!
Tie rods had to be replaced twice. Brake rotors warping three times needed to be replaced.
It was about this time the rear windshield wiper motor quit working as well as the drivers side control module for the windows.
Then the heat control knob just broke when I was turning the heat on one day and get this... it broke inside the dash. To fix it, it needs a whole new unit!
Now at 250,000kms my transmission is gone! Looking at over $3000.00 to fix it.
I spoke to Ford about these problems and quality issues and they said they would do nothing to help. I asked if they stood behind their product and they said yes. I said if you stood behind your product you would fix these issues. No help at all.
General comments?
Quality is terrible for the price. They use cheap parts in the interior and charge big to fix them.
This is a poor car in my opinion and it will be the last time I ever buy a Ford. I never had these issues with my Japanese cars.
Recommended reviews
| I can do it in a word, 'unreliable' |
|
| 2002 - Escape 3.0 liter six cylinder Good except the transmission |
| Would you buy another car from this manufacturer? | No |
| Model year | 2002 |
| Year of manufacture | 2001 |
| First year of ownership | 2001 |
| Most recent year of ownership | 2008 |
| Engine and transmission | 3.0 6 cylinder Automatic |
| Performance marks | |
| Reliability marks | |
| Comfort marks | |
| Dealer Service marks | |
| Running Costs (higher is cheaper) | |
| Distance when acquired | 39 kilometres |
| Most recent distance | 250000 kilometres |
| Previous car | Toyota Highlander |
| Date of Entry | 8th January, 2008 |