Looking to buy a Ford Truck? Go ahead, I did…
So Ford has been in the press a bit with the Firestone relationship, the safety ratings, the quality issues, the recalls and more. Can all of this press be picking on the Ford Motor Company? Is it really disruptive in the consumers buying habits? Is it time for Ford to treat their customers as an asset to their future?
I would like to relate a brief version of what I have experienced with my Ford purchase. It has to be brief because it is still going on after three years. This truck has been nothing but problems! Ford Corporate is too busy fighting forest fires, bigger than the industry itself, to pay any attention to one of their customers. Ford does have a process to deal with the consumer but that color only comes in black. Ford needs to relate to what their customers are saying and correct their image. To put it blunt, I have never had a new truck that had so many problems that the manufacturer just doesn’t care.
I am not going to go on and list all of the things wrong with this truck, brakes, shocks and clutch, RUST, windows leaking, that ever so specific check engine light that has now become a cabin reading light. Fellow Ford owners already know this, actually maybe they don’t. Chevy, Toyota and Dodge owners know what I am talking about. I have owned other Fords and they have been decent trucks but when you can't be at all consistent with quality and don’t care about your existing customers, it is time for another ride. To make matters even worse the fine folks at Ford we rude, arrogant and refused to help.
I will never, nor recommend to anyone that they buy a Ford period. My family has purchased 6 new Fords over the past 10 years and we’re done! I may sound bitter but my ordeal has lasted over three years and I am just taking upon myself to warn other consumers. Look elsewhere for a truck!
If you disagree, it is you call and I am not going to argue with you. I have done all my arguing with Ford. It is your money and I hope you get a good one when you go to that showroom and deal with those honest sales folks. It is easy to get sucked in, I did those truck look nice!
Something to think about:
Something I noticed today, I had another car at the station today for registration and the only thing getting repaired at the local station were Ford's.
Looking to buy a Ford Truck? Go ahead, I did and would be glad to sell you mine…