Rental car - brand new.
Nothing has gone wrong in the 3 days I had the car, but I don't like the automatic transmission (non CVT), it's quite jerky and power comes on all of a sudden (when it downshifts to lower gear), for a V-6 it doesn't have a lot of power, and gas mileage is not very good.
It's quite comfortable, I think my friend's Honda Accord is a better car in terms of comfort and user interface. Ford Five Hundred rides high, but is a little uncomfortable to me, leather seat is a little firm.
How did you come you with a reliability score (6 out of 10), considering you rented the vehicle for 3 days?
Gas mileage should improve as the car is driven and has attained more miles. My MPG were low the first 5,000 miles or so. At 12,000 miles I have got as much as 33 MPG on straight highway, no headwind, in warm climate. Nor have a noticed any jerky motions when it comes to the transmission.
Comfort is a relative item. I on the other hand find the Accord uncomfortable and hate how low it sits to the ground in comparison to the Five Hundred. I have the model with the steering wheel controls. It doesn't get any easier as far as interace than that.
My suggestion would be for someone to at least test drive the Five Hundred and compare it to other vehicles before counting it out.
I agree that this review may be a bit subjective, and the author only rented the vehicle. But let me say that having driven our three COMPANY Five Hundred (Base Model SEs with no options) I too would choose another vehicle than the 500 when my Malibu's lease ends. I like the Five Hundred's highness off the ground, but my Malibu has a more refined ride by far.