2002 Ford Mustang GT review from North America
"Unbelievable !"
What things have gone wrong with the car?
Belt Tension Arm Broke off the Motor.
Passager Seat Came Lose from the Mounting Bracket on Floor.
General comments?
With no warning and only 3000 miles on my new GT the tension arm that keeps the belt for the power steering and power brakes tight broke right off the car causing the belt to fall off. Without any warning and going 40 mph while in a turn I realized very quickly that I had no way of steering or stopping the car! My car went right up over the curb and into a ditch within a matter of seconds. When roadside assistance came and towed my vehicle away they left me stranded in the middle of no where at 3:20 am 50 miles from home and alone! Several weeks later after paying for a rental care I was told that this was a factory defect and would be fixed at no charge. I was not reimbursed for the rental car, hotel, I had to stay at the first night, the long distace calls to the dealership fixing my car and to top it off received a late charge from ford for not getting my payment in on time!! Now that's what I call excellent customer service!
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| Would you buy another car from this manufacturer? | Yes |
| Year of manufacture | 2002 |
| First year of ownership | 2001 |
| Most recent year of ownership | 2003 |
| Engine and transmission | 4.6 Manual |
| Performance marks | 9 / 10 |
| Reliability marks | 10 / 10 |
| Comfort marks | 7 / 10 |
| Dealer Service marks | 9 / 10 |
| Running Costs (higher is cheaper) | 8 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 33 miles |
| Most recent distance | 22000 miles |
| Previous car | Ford Mustang |
| Date of Entry | 7th March, 2003 |