2000 Ford Mustang Convertible from North America - Comments

25th Sep 2003, 12:16

"A customer service nightmare"

What things have gone wrong with the car?

Back brakes seized up at 50,000km.

Windshield sprayers don't work on one side, the other side only gets about a half spray.

Frame cracked where left controller arm meets it. Somewhere between 55-65,000km.

Frame cracked where right controller arm meets it. Somewhere between 55-65,000km.

Front speakers seem to be failing.

Paint chips very easily. There are even chips on the wing which I have no idea how those occurred. I have washed the car with a sponge since day 1.

General comments?

My mustang handles really well even if it feels heavy at times.

There is ample horsepower and the addition of dual exhaust really makes a difference.

I would suggest a K&N air filter if you buy a v6.

I'm very upset at the lack of help I get from Ford regarding both sides of my frame being compromised. They say that Ford will not cover any cost because the crack is just being reported now (5000km out of warranty when I noticed it). The crack has obviously been there longer than 5000km. Unfortunately I don't check my frame for cracks every few thousand km... like every good customer should..?

Customer service is reluctant to help and gives the same canned responses as their supervisors.

I will never buy another Ford again.


13th May 2005, 11:45

Amen to never buying Ford again. I don't think I'll ever buy Volvo, Jaguar, or Land Rover either now that Ford's got is grubby hands on them.

No other car company that I've ever heard of has as many problems appear immediately after warranty expiration. No other car company takes 4 to 6 hours to change an oil filter.

I woe the day I bought a mustang when I could have bought two Hyundais or Kias. They go just as fast and have much better warranties.


14th May 2006, 11:42

I've had bad past experiences with Ford also, and I don't think ill buy another one. The last one I bought the engine broke down at 15000 miles and I bought it at 5 miles. And ill say that I am a careful driver, (no flooring and such) but I had to pay extra for the repair. : (


8th Apr 2007, 18:13

Yup, ford is TRASH!!!

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