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2002 Ford Ranger edge review from North America

"Lemon"

What things have gone wrong with the car?

4x4 Ranger purchased in March 2002. It currently has 70,000km.

So far.

Noise in transmission. First noticed ~6500km. After 5 visits and 8 days in the shop they tell me they finally have it figured out. First time they heard no noise and tried to bill me for looking. Second time in they heard the noise, but could not fix it at the time and once again tried to bill me for looking. Third time they had it for 3 days and still did not fix the problem. Apparently ordered a recalled shifter. Lost the clutch slave cylinder shortly after. Asked them to fix the transmission noise and install the recalled part at that time. They could not find the part so no go. Fifth time in they replaced the rubber shifter boot, can you believe that? Of course that was not the problem so they ordered more parts. Currently it is sitting in the shop for the sixth time for the same problem. Hopefully they get it right this time.

Wind noises both doors. Warranty.

Rock/chip guard coming off. Warranty.

Rattling/movement driver's seat. Warranty once, but it is back again.

Shimmy/vibration 135km.hr and up when new. The garage would not even look at this when it was still under warranty. Apparently their technicians cannot drive that fast. Now it starts at 90km/hr. Funny thing is I just had two tires replaced and balanced. So I know it is not a wheel balance problem.

Front brakes and rotors @ 37000 km. would not warranty them. I was told there were hot spots on the rotors and they could not be machined. 400 bucks later fixed. I took the old rotors to another shop and they machined them no problem. They were a few thousand of an inch under spec, but it should have been covered under warranty. I brought this to Ford's attention, but all I heard was excuses. As I type this it is in the shop again with the same problem. Pads under warranty this time however still have to foot the bill for labour. And if the rotors are gone of course that is my problem.

Transfer case sticks. I now have to accelerate hard in order to get the truck out of 4x4. I was told twice by the local oil change shop the transfer case fluid looked really dirty. Replaced it, 10,000km later it looked terrible again. I brought this to Ford's attention and was simply told it was normal. Now the warranty is off and I have to foot the bill to fix it.

Check engine light is on. Who knows? I will find out tomorrow. For your info, Ford charges 100 bucks to run the diagnostic test. You can find a local place that well do the same for half.

I purchased this Ranger based on my previous experience. 1994 4cylinder 2x4. It was a great truck. 400,000km. replaced the clutch slave cylinder, rear wheel and diff bearings, and the front brakes pads twice. Still have the same rotors. Both vehicles are driven in the exact same fashion by the same driver. After the unfortunate experience with the new Ranger this is my last Ford product.

General comments?

I purchased this Ranger based on my previous experience. 1994 4cylinder 2x4. It was a great truck. 400,000km. replaced the clutch slave cylinder, rear wheel and diff bearings, and the front brakes pads twice. Still have the same rotors. Both vehicles are driven in the exact same fashion by the same driver. After the unfortunate experience with the new Ranger this is my last Ford product.

7 comments

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Would you buy another car from this manufacturer? No
First year of ownership2002
Most recent year of ownership2003
Engine and transmission 4.0L Manual
Performance marks 7/10
Reliability marks 2/10
Comfort marks 7/10
Dealer Service marks 1/10
Running Costs (higher is cheaper) 4/10
Distance when acquired0 kilometres
Most recent distance71000 kilometres
Previous carFord Ranger
Date of Entry 11th August, 2003

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