1999 GMC Sierra Extended Cab review from North America
"The actual value of this truck is about the same as a Hot Wheels car!"
What things have gone wrong with the car?
On my 7th set of tires!!
New axle, axle housing & bearings.
2 rotors, 1 front & 1 rear.
Rear windows are being replaced for the 3rd time, after being sealed shut the last time I complained.
The truck has a front end shimmy which they have been unable to fix.
Replaced the headliner.
Replaced the carpet (seat tracks cut).
Replaced the dash pad.
Rear seat frame has collapsed into a cup shape (they tell me this is not a warrantable item).
General comments?
I must tell you, my husband is a retired GM autoworker in Oklahoma City, Ok. However, I hope you will still post my review.
This truck has been a NIGHTMARE!!! I have discovered that the "GM 3 year or 36,000 mile bumper-to-bumper warranty" is not worth the paper it is printed on.
Collapsed seat? Not covered!
Excessive tire wear? Not covered!
Brake rotors? Not covered!
I have had such a bad experience with this truck that I took my complaints to arbitration. Guess what? The arbitrator stated that "tires are NOT part of the GM manufacturing process - therefore there is no recourse for tires which wear out every 2-4 thousand miles".
Oh yes, and AFTER arbitration, my dealership where I purchased the truck and had all the maintanance done, informed me that they would no longer service my truck.. neither for in warrany items or for ANY reason. I was no longer welcome at this "authorized GM dealer." After complaining to GM at every level, dealer service, dealer management, GM customer assistance, & GM executive level, it is my opinion that they do NOT care. Apparently they may do whatever they wish.. Fix your vehicle or not??
Recommended reviews
| Get the extended warranty |
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| Worst vehicle I have ever owned |
| Would you buy another car from this manufacturer? | No |
| Year of manufacture | 1999 |
| First year of ownership | 1999 |
| Most recent year of ownership | 2000 |
| Engine and transmission | 4.8 L Automatic |
| Performance marks | 3 / 10 |
| Reliability marks | 3 / 10 |
| Comfort marks | 7 / 10 |
| Dealer Service marks | 0 / 10 |
| Running Costs (higher is cheaper) | 5 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 6 miles |
| Most recent distance | 26994 miles |
| Previous car | Chevrolet Silverado |
| Date of Entry | 14th November, 2000 |