2004 GMC Yukon SLX review from North America
"Great design, but poor engineering & manufacturing!"
What things have gone wrong with the car?
Front suspension noises (rattles, clunking sounds) GM has not been able/willing to fix.
A/C problems air quits blowing out of passenger side & rear vents. Dealer replaces actuator and this fixes the problem for a while and then comes back.
A/C controls default to 'defrost' & 'max A/C' will not stay on. Dealer says this is how system was designed.
Third row seat hinge locks are cheaply build and break. I have had truck in twice to replace. They are made out of what looks to be a cheap aluminum alloy which cracks from the stress.
General comments?
I love the way the truck drives. It has good acceleration and handles well for a big vehicle. The interior comfort is great, seats are excellent and the kids love the DVD in the back.
But, GM really misses the mark with reliability and dealer service. I hate to say it, but I will probably buy a foreign car (probably Japanese) when we replace our next car (Ford Explorer) in 2008. Maybe we will get another Explorer, but I will not be buying anymore GM products.
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| Would you buy another car from this manufacturer? | No |
| Model year | 2004 |
| Year of manufacture | 2004 |
| First year of ownership | 2004 |
| Most recent year of ownership | 2007 |
| Engine and transmission | 5.3L V8 Automatic |
| Performance marks | 7 / 10 |
| Reliability marks | 3 / 10 |
| Comfort marks | 7 / 10 |
| Dealer Service marks | 1 / 10 |
| Running Costs (higher is cheaper) | 3 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 0 miles |
| Most recent distance | 38000 miles |
| Previous car | Ford Explorer |
| Date of Entry | 26th September, 2007 |