2002 Honda Accord LX review from North America
"A very poor paint job on the front bumper"
What things have gone wrong with the car?
I purchased a new Honda Accord (2002) on June 21st, of this year. While washing it at a car wash using a pressure washer, a piece of paint peeled off of the front bumper. I phoned the salesman at the dealership, and he told me that this happens all the time, and it was probably from a tiny stone chip, and then using the pressure washer made a loony sized piece of paint to peel off. The salesman told me that I shouldn't use a pressure washer, because that is what will continue to happen. The salesman suggested that I buy a $200. front protector to save the paint. I phoned to the customer services department at Honda, and this man told me that peeling paint is very unusual, and I should take it back to the dealership and have the body mechanic check it out. I took it to the dealership and the supervisor told me, yes it's a stone chip, and the pressure washer peeled the paint, there is no warranty for that, we can fix it for $300. or put on some touch-up paint. He sold me a bottle of touch-up paint that is supposed to be a match, but what it looks like now is a silver car with a gray swab of paint on the front bumper. It's very disappointing spending over $24,000. on a new car, only to have the paint peel off before the car is 2 months old. Right now I don't know who is the bad guy, the dealership, or Honda, but it certainly has changed my opinion of the quality of the car.
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| Would you buy another car from this manufacturer? | Don't Know |
| Year of manufacture | 2002 |
| First year of ownership | 2002 |
| Most recent year of ownership | 2002 |
| Engine and transmission | 4 cylinder Automatic |
| Performance marks | 6 / 10 |
| Reliability marks | 6 / 10 |
| Comfort marks | 7 / 10 |
| Dealer Service marks | 5 / 10 |
| Running Costs (higher is cheaper) | 5 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 0 kilometres |
| Most recent distance | 5000 kilometres |
| Previous car | Honda Accord |
| Date of Entry | 19th August, 2002 |