I bought my first Honda Jazz 1.5 in March 2004. Just after 3 days use the car had a problem with the battery.
Due to the time frame a lot of issue happened, like Air Conditioner, Braking System, Dashboard, Noisy Gear Box, Smell of Exhaust entering cabin.
After 9 times repair at Honda Service Center the issue still happened and one day I wrote an e-mail to Honda Japan, in the end they agreed to replace my Honda.
On February 2007 I got my replacement Honda Jazz 1.5 VT-EC Automatic transmission even though I paid extra the gap price between Jazz I-DSI and Jazz VT EC.
Not more than 2 minute after I got the car from Honda Show Room and drove it, I hear on the rear side very noisy, sound hear like crack..crack...
One week after that I complaint to Honda Service Center, they tell me the problem with the door. After they tighten the door the same issue still occur.
Many complaints I'm address the issue to Honda, gas exhausted enter to the cabin, noisy from the brake system.
After many time repair, Honda replace rear site, shock absorber, the only thing they can fix is the brake issue, but not with the rear side issue and gas exhausted enter in to the cabin, until today its still happened.
I had raise many e-mail to Honda Indoensia representative office also Honda head quarter office, they only says sorry our local representative office have own decisionn. I so confuse how head quarter even can't push local representative? Its funny things.
Sender: pprs_mpr@yahoo.com.
Very bad.
Similar story. My mom bought Honda Jazz I-DSI at Honda Jayakarta Motor. U. D Jayakarta - Denpasar Bali this year. After a couple days, the car had noisy sound. We ask Honda Service and the representative said it's usual for the new car. After time passed by, my car's sound become stronger, and my brother brought again to Honda Service, and they admit they have problem in transmission, and they promise to change the transmission. Short story my car became worse, it broke down. The funny things the representative says it was caused by loosen cable, and still my car broke down again after coming back from Service. Finally I found out that they don't replace the transmission as they promised, they only changed the signal. It's so ridiculous, how could they made such a lie like that. I and my family doesn't have lot times to always go to the service, and now Honda asked my car to stay almost 1 week, and they insisted not willing to replace my car into new one. I called Dealer Jakarta, Denpasar Bali, and talked to Sales Manager, Pak Gede, but he doesn't help me much.
One more can I have the email of Japan Honda please? Thanks.
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