2000 Hyundai Accent review from North America
"Great car,Southern Ontario dealer and head office have no clue what they have to do to help out a c"
What things have gone wrong with the car?
This little car gives great gas mileage, but the Dealer and manufacturer has no clue how to deal with people.The car had some large cracks in the side walls of the tires. (Khumo) at 16000 kms. For you U. S folks that's about 9500 miles. This occurred about 2 years after we had purchased the car. Hyundia Canada had agreed that the tires should be replaced, and I would pay for the differance in what I had used in tread wear.
But the dealer said I would have to deal with the Tire manufacturer direct.
The tire folks are 200 miles from me.
So I asked them what I should do since I was not going to drive there. They told me the dealer will adjust the tires and we will send the tires to the dealer and you pay for what you have used. I said great. The dealer said No.
Even the head office said to the dealer do it.
Since then the service Manager has refused to help me out and Hyundai will not return my calls or emails
If you ever see a Hyundai dealer, most of them have several other dealerships they sell from as well.
How is it a dealer with a 2 bit bay
(2 bays) and four Dealerships can service each and evey product with one service manager and no people skills.It can't be done.
Since then we have dumped the car and have gone to a dealer who has 2 dealerships and two seperate Car lots and Two seperate service managers and mechanics. Volvo Ford Chrysler Chevrolet Mazda etc etc are your better choice. They know the product.Hyundai Canada has no Idea.
Fire all the reps and go find Dealers to run Hyundai under one roof.
General comments?
The Koreaans make a good car, but the service manager and head office in southern Ontario Canada need to learn people skills
Don't buy any Hyundai product you will have no backup for warrnty.
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| 2000 - Accent GL 1.5 ltr 4 cylinder Definitely a wonderful get-the-most-for-your-money stylish little car that will repay you over again |
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| Why did Hyundai even start making it? |
| Would you buy another car from this manufacturer? | No |
| Year of manufacture | 2000 |
| First year of ownership | 2000 |
| Most recent year of ownership | 2003 |
| Engine and transmission | 4 cylinder std for that car Manual |
| Performance marks | 9 / 10 |
| Reliability marks | 9 / 10 |
| Comfort marks | 9 / 10 |
| Dealer Service marks | 0 / 10 |
| Running Costs (higher is cheaper) | 9 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 0 kilometres |
| Most recent distance | 25000 kilometres |
| Previous car | Hyundai Accent |
| Date of Entry | 7th July, 2004 |