2002 Hyundai Elantra from North America - Comments

Before my first payment was due, the paint went bad. Little pits all over the trunk, roof, and hood. The dealership tried to tell me it was caused by bird droppings, but there had not been a dropping on the car at all. It's black, and they tried to tell me that the dealership I bought it from (not them, by the way) had left a black car on their lot covered in bird droppings. Baloney. Anyway, I left the car, called back a week later and they hadn't started painting yet. Everyone else came before me. the guy admitted he had moved me to the back of the line, but didn't way why. When I got it back, after a total of 3 weeks, the electric windows didn't work. They changed a fuse, but two days later, the windows didn't work again. It took them two more days to find a crimped wire and fix that.

I understand that things will happen, but I really have a problem with a dealership that will let a brand new owner sit without a car they are making payments on for over 3 weeks. And because I live in a rural area, each trip to the dealership, round trip, was about 45 miles. That's 180 miles and a lot of time on the road for a working woman.

I love the car, no doubt about it. But the uncaring manner of the dealership has taken the "joy" out of this new car for me. And, believe me, I waited a long time to make this buying decision.

I am also worried about the the power surges I feel when I am driving with the air conditioning on. I have a standard transmission, and when I have the air conditioning on I lose power during turns and going up even mild grades and hills. I have a 91 4cyl. Chevy S-10 truck and never had this problem with it.

Though I agree that service should be good no matter the circumstances, one wonders why this "reviewer" didn't purchase the car at the dealer that she is now using for her service. And if she didn't trust this dealer sufficiently to buy the car there, why would she take it there to be serviced. Not a whole lot of review of the vehicle here, just a complaint on service which, on balance, may be more a reaction to an obnoxious customer trying to get something from a dealer she has not developed a customer relationship with. And doesn't Hyundai offer a free loaner when a car is in for service, or is that a very recent part of the warranty program?

YES, YES, YES.

I purchased the same model, black, and the paint is horrible on it.

My dad noticed this at the dealer and the dealer agreed to fix it up. They did a good job, of covering it up that is.

My car now has 50,000miles and there are chips of paint coming off of it everywhere. In case you are wondering, no, I do not live on a dirt road, and very rarely use one.

All that aside, it is a great car for the money, but in Michigan this car has virtually no resale value, something that 4 cylinder cars are good at.

Quality-wise, everything still works great. AC, heat, power windows, etc.

Other problems I've had include changing the driver's side headlight. I had to remove the car battery to get to it! Lastly, the hand on the back hatch sticks and I have to move it back into place every time I open it.