2001 Hyundai Sonata review from North America
"Nightmare that consumers must be protected from by regulators in car manufacturing industry"
What things have gone wrong with the car?
Where shall I begin?
The following problems have occurred with my Hyundai Sonata 2001.
Battery died two months after purchase.
Cruise control broke.
Motor died in sunroof.
Motor died in window.
Window fell off track.
Couldn't open truck with inside handle.
Check engine light comes on every month.
Had to have transmission replaced.
Air bag recall.
Fuse replaced for cell phone charger.
Peeling paint on side mirror and door.
General comments?
The worst part about owning a Hyundai is not the problems that occur. The biggest problem is that the repair centers abuse you. Early in the morning, I would go in for maintenance, oil change, etc. and they keep my car. When I returned that evening, they had not fixed it and gave excuses such as the "Hyundai guy" has not been in today or the "transmission man" already left. They did not want to provide me with a vehicle when it was their fault that my own Hyundai was not fixed. I have taken my car in for service because the check engine light came on and before I drove a mile off the lot, the light was back on again. When I got my transmission replaced, I started the car at the dealership and the car just shook and staggered. They planned for me to drive the car off the lot like that. I finally had to report them to the Hyundai head quarters. I do not know if the repair centers are incapable of fixing the Hyundai cars correctly or they just do not want to. They also kept my car for almost a week in a half trying to figure out what was wrong with it. They did not want to give me a vehicle to drive while they figured out the problem, but they certainly rented me a rental car -total cost about $120 bucks out of my pocket. All my defects were still supposed to be covered under the warranty. Today is May 2, 2004 and my check engine light is on again. I had it checked at auto zone. They say it is a mass airflow sensor problem. Now I have to go back to the repair center. What good is a lengthy warranty when customer service is like what I have experienced?
Recommended reviews
| Research the resale value... That should convince you that you're buying junk! |
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| Not worth the money or warranty |
| Would you buy another car from this manufacturer? | No |
| Year of manufacture | 2001 |
| First year of ownership | 2001 |
| Most recent year of ownership | 2004 |
| Engine and transmission | Automatic |
| Performance marks | 2 / 10 |
| Reliability marks | 2 / 10 |
| Comfort marks | 4 / 10 |
| Dealer Service marks | 0 / 10 |
| Running Costs (higher is cheaper) | 5 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 850 miles |
| Most recent distance | 54000 miles |
| Previous car | Toyota Corolla |
| Date of Entry | 2nd May, 2004 |