2000 Hyundai Tiburon from North America - Comments

1st Nov 2000, 14:20

"Magnificent car, meager service"

What things have gone wrong with the car?

My new Tiburon began to knock when I accelerated with only 200 miles on it. I took it to the dealer that I bought it from and they said they didn't hear it. The saleswomen I bought it from said they could hear it, so on my open morning I went down and talked to the service manager. He said he hears it, how can you not, but he never repaired one of these vehicles and hasn't even really driven one yet. I went to the Fairfield dealer where I was addressed much nicer but it's been over a week and I still don't have my car.

I'm making payments on a vehicle I don't even own. I drive about 100 miles a day. I work in the morning and have school from approx. 3pm to 10pm in Fremont. The whole reason I bought a car was so I didn't have to worry about it. Now I'm mixed up even worse then with the SAAB I owned. The factory says they won't replace the transmission even though it is clearly the case, and the technicians feel it should be replaced as well. What good is a new car or a warranty of 10 years/100,000 miles if you have to use it the first 200 miles.

General comments?

I am writing this review of my new car not because I want to descourage other people from buying a Hyundai, but I feel they should be careful where they buy it. Make sure the factory knows how to fix the cars that they sell.

It was a great car before it began to knock. Hopefully, if I ever get it back, I could write a review about the car and not the service. They chose to sell the wrong car to the wrong person. I'm an ASE certified technician who is working to become a Master BMW technician. I have more certs. and qualifications then probably most if not all the mechanics at the factory.


26th Jul 2001, 00:33

I bought a new 2000 Tiburon. At 4800 miles, the clutch master cylinder failed and a new clutch assembly was installed under warranty. At 7300 miles, 3rd and 4th gear synchros were replaced under warranty. At 14,000 miles, a new transmission was installed, under warranty. At 15,000 miles, I files with BBB Autoline. Hearing was set for next week. Factory contacted me and settled for either - give me all my money back, or give me a "free" 2001 Tiburon. I am currently deciding what option to take. I think I just got a lemon.

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