2002 Jaguar X-Type Sport review from North America

Transmission shot at 64K miles. I had my mechanic contact the Jaguar Dealer, who laughed and said, 'tell her to trade it in, those cars are junk. They have lots of problems.' The dealer said that!

Price at dealer to replace $5100. My mechanic: $3,800. Two days labor because the whole engine has to come out in order to replace tranny. Called Jaguar direct, they will offer no good will on replacing it. I am so disappointed. There are lots and lots of documented cases of the same thing happening to that make and model, and I think there will be even more as the mileage on them gets into the 60K range. The transmission apparently is manufactured in Japan, and I am concerned that even if I do go ahead with the repairs it will crap out again in short order. I am astonished that their very own dealer said that. I am even more surprised that there hasn't been a recall or class-action lawsuit filed. I am ready to pursue this vigorously because I really think Jaguar dropped the ball on this and should compensate their consumers for it.

I love this car. I want to stay a Jag customer, but they are making it really hard to stay brand loyal. Their posture on this is that the car is too far out of warranty there's no way they can help out. But this isn't an isolated case and transmissions shouldn't die at 64K. There are so many others who experienced this same thing. I don't care what the warranty says~ the transmission is defective. My guess is that because I drive the car 'easy' I probably managed to keep it on the road longer, but the inevitable has finally occurred. I am a small business owner in a new field trying to make a go of it, putting kids through school. I can't afford this type of repair, it is so unnecessary. If I follow the dealer's advice and dump it I won't get anything for it and will be upside down in my loan.