2002 Jaguar X-Type review from North America
"Fun to test drive, a nightmare to own"
What things have gone wrong with the car?
First off, I experienced difficulty with the trunk latch. Although I discovered later that this was a well-known issue with Jaguar, the dealership's service representative treated me as if I were nuts, then told me that there was probably nothing wrong with the car, but he'd go out of his way to check it anyway. After 3 trips to the dealer, the trunk latch was finally replaced with a working version.
About 8,000 miles later, the electrical system started going haywire. The vehicle was in the dealership for a week waiting for a part before they took a new central electrical unit from another car to repair mine. Availability of parts was a constant problem.
The grab handle inside the vehicle's rear passenger side inexplicably fell off at one point.
The most dangerous issue I experienced had to do with the transmission. At about 19,000 miles, the car stopped downshifting when accelerating up a hill. I called the dealership to schedule service the following business day. I asked if it was safe to drive the car, they said Yes. They were wrong. The automatic transmission failed almost completely. Thank goodness I could manually shift with the j-shift. At 18 months old, the entire transmission was replaced.
I just got rid of the vehicle and I could not be happier. The workmanship was so poor I had legitimate concerns about my safety and my family's safety.
General comments?
This car was a blast to drive. Great acceleration and handling.
The ventilation in the backseat was poor.
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| Looks great, didn't get me home STAY AWAY FROM JAGUAR X-TYPE |
| 2002 - X-Type 3.0 Sport 3.0 DOHC Gas Will not buy another Jaguar. Ever |
| Would you buy another car from this manufacturer? | No |
| Year of manufacture | 2002 |
| First year of ownership | 2002 |
| Most recent year of ownership | 2004 |
| Engine and transmission | 3.0 Litre Automatic |
| Performance marks | 8 / 10 |
| Reliability marks | 2 / 10 |
| Comfort marks | 5 / 10 |
| Dealer Service marks | 2 / 10 |
| Running Costs (higher is cheaper) | 6 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 200 miles |
| Most recent distance | 25000 miles |
| Previous car | GMC Yukon |
| Date of Entry | 19th January, 2004 |