2002 Jeep Grand Cherokee Laredo 2 wheel drive review from North America

At around 9000 miles, the electrical system shorted out on my way home from work. I called the provided Chrysler 800 roadside. The lady who answered was very polite and quickly had a tow truck on its way to me. I expected to be towed to the nearest Jeep dealer within 10 miles or so. I was quite surprised when the lady said they would be happy to tow it back to the dealership where I bought the car (about 30 miles away).

We arrived about an hour after the mechanics had left for the day. The salesman who had sold me the car met me outside and made some notes when I explained what had happened. He wrote up a repair order and promised it would be looked at first thing the next morning.

Sure enough, I had my Jeep back by noon. Something had gone wrong with the battery and caused the short circuit. They repaired the problem and replaced the battery. I haven't had any problems since then.

I'm short, and I love the adjustable-height brake pedal. The leather seats are comfy. The sunroof is a nice feature, as are the radio controls on the steering wheel. The Jeep accelerates nicely and braking is okay.