2002 Jeep Grand Cherokee CRD Limited review from UK and Ireland
"One of the best SUVs available in the UK"
What things have gone wrong with the car?
The engine and gearbox are Mercedes, linked to Jeep electronics.
The Engine malfunction warning came on six times in two months. This locked the gearbox in third gear and could only be rectified by a main dealer. Daimler Chrysler failed to rectify the fault and in 2 months I only drove the vehicle for three and half weeks.
Daimler Chrysler then replaced the vehicle with a 2003 model (at no cost to me) and the same fault occurred at 700 miles. It took Daimler Chrysler over three months to diagnose the fault and finally rectify it.
The Climate Control system failed at 700 miles on the original vehicle.
General comments?
The 2003 model is spacious (UK standards) and extremely comfortable.
The 2.7 litre CRD is a significant improvement on any other diesel I have driven.
However, I have concerns that Daimler Chrysler persisted in selling vehicles which had known faults without having made any attempt to rectify these.
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| Would you buy another car from this manufacturer? | Yes |
| Year of manufacture | 2002 |
| First year of ownership | 2002 |
| Most recent year of ownership | 2003 |
| Engine and transmission | 2.7 Common Rail diesel Automatic |
| Performance marks | 8 / 10 |
| Reliability marks | 0 / 10 |
| Comfort marks | 8 / 10 |
| Dealer Service marks | 7 / 10 |
| Running Costs (higher is cheaper) | 7 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 0 miles |
| Most recent distance | 2000 miles |
| Previous car | SAAB 9-3 |
| Date of Entry | 31st March, 2003 |