2001 Jeep Grand Cherokee review from North America
"I have driven much better"
What things have gone wrong with the car?
The power steering squeaked every time you turned left.
The leather on the steering wheel came apart.
The windshield wipers did not work properly.
The steering wheel shakes.
The steering wheel shakes even worse when you brake.
General comments?
My overall service experience has been good so far. My service department has only let me down one time.
They have resolved every problem under warranty, but one.
I paid to have the rotors turned at 15000 miles. That only resolved the shaking for a short time. I continued to have the tires balanced because I thought that would resolve the problem. After another 15000 miles I called the dealer to complain once again. This time I got a service writer that told me that there is a technical service bulletin on the brakes, and that they would replace the rotors, calipers and brakes at no charge.
My windshield wipers have got a mind of their own. They do not work when I turn them on, but they do work when I use my left turn signal or my bright lights. Go figure. In any case I'm sure that the dealer will resolve this problem also.
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| Would you buy another car from this manufacturer? | Don't Know |
| Year of manufacture | 2001 |
| First year of ownership | 2001 |
| Most recent year of ownership | 2003 |
| Engine and transmission | 4.0 Automatic |
| Performance marks | 7 / 10 |
| Reliability marks | 9 / 10 |
| Comfort marks | 9 / 10 |
| Dealer Service marks | 9 / 10 |
| Running Costs (higher is cheaper) | 5 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 3 miles |
| Most recent distance | 34000 miles |
| Previous car | Pontiac Grand Am |
| Date of Entry | 23rd May, 2003 |