2002 Jeep Grand Cherokee review from North America
"Landcruiser here we come!"
What things have gone wrong with the car?
Within 10,000 miles the front rotors warped badly. After looking on line at all the bad things said about the brakes I talked to the dealer. They said to bring it in to be looked at, but the rotors were probably OK. I did not even want to go there so I put on new Powerslot rotors with ceramic pads and that solved the problem plus made it stop a whole lot better!
Seat leather upholstery started coming apart after 6months and the seats moved like lawn chairs.
Pulled out of a parking lot to a highway at an off angle and pulled the right rear shock in two and folded it! So much for being trail rated.
200 miles out of warranty! The transmission destroyed itself! $3,000 later and no help from the dealer, it still makes noise.
One week after transmission is fixed, ac looses all pressure. We take it to dealer for tune up and tell them about the ac problem and that there is probably a leek in a line or the compressor. The service manager calls back and say there is no problem with the ac and that they tested the pressure and test drove it, no problems. Now I have worked on a lot of vehicles and have replaced an engine or two (and then some) so I arqued the point with the service manager. He had someone else call me back two hours later and say that there was indeed a leak, but would have to remove the dash to repair. He qouted us $1,300 and we asked him to fax over a written qoute. The written qoute was for $1,600! Now the engine runs rougher than it did when we took it in!
Over the last week, more noises coming from the engine compartment!! What next?
This car is two years old with 56,000 miles on it and is falling apart!
I have had two other Grand Cherokees and have had nothing but success. This one is making me switch brands!!
The last straw is that with only a two year old vehicle/56,000 miles, re-sale value is nothing! My 2000 Chevy pick up with 130,000 miles is worth more!!!
General comments?
Engine has good Power though!
Nothing else is worth keeping!
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| Would you buy another car from this manufacturer? | No |
| Year of manufacture | 2002 |
| First year of ownership | 2002 |
| Most recent year of ownership | 2004 |
| Engine and transmission | 4.7 HO Automatic |
| Performance marks | 9 / 10 |
| Reliability marks | 2 / 10 |
| Comfort marks | 5 / 10 |
| Dealer Service marks | 1 / 10 |
| Running Costs (higher is cheaper) | 4 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 0 miles |
| Most recent distance | 57000 miles |
| Previous car | Jeep Grand Cherokee |
| Date of Entry | 2nd December, 2004 |