2001 Jeep Grand Cherokee review from North America

This message is in response to the postings referencing the broken front driver seat.

I am currently attempting to find a replacement seat, and this seems to be a big problem short of a salvage yard, and am unwilling to pay the cost of new through a dealer. I too am very aggravated with the Mopar brand name, and Jeep in particular, because it was a Dodge Dealer that I purchased this Jeep through.

When I first purchased the Jeep, I didn't really notice the seat being wobbly during the test drive, although looking back it surely didn't seem as stable as it should have.

A couple of weeks after purchasing the vehicle, I noticed that the seat wobbled a lot when going over uneven pavement or terrain, and expressed this to my brother who sells auto's for a living. He looked at the driver's seat and noticed that the seat had come unattached at the control arms attached to the motorized seat adjuster, as if they had been bent back and forth and just snapped. At first this was only on the side of the seat closest to the driver door, so I went to the dealer whom refused to repair the issue and told me it was due to user error, and not a covered item under the warranty. Subsequently, the other side of the seat has since broken free in the same manner, and even worse the bolts that held the actual seat to those same control arms (for lack of a better word). Now my brother in law has used ingenuity to attach the seat bolt back by using an over-sized washer between the arm and the nut to hold the seat to the control arm. This is only a temporary fix, as I continue to seek a salvage vehicle with a suitable replacement seat.

I am amazed though after finding this site to find out that not only is this issue not attributed to user error, but is definitely a safety concern that Jeep should be forced to address. I have owned my Jeep for almost two years and still owe over two years on it, I guess maybe I will research how to file complaint on defective workmanship since I am not the only one with this conflict!

It is frustrating, besides the drivers side seat issue, this vehicle is exactly what I thought I was getting. I love the vehicle, but am frustrated with the lack of concern by the dealer and apparent disregard by the manufacturer to address the safety concern of the front driver seat! Otherwise, I get good performance and am extremely satisfied with this vehicle!