2001 Jeep Liberty review from North America

We are previous owners of a Jeep Wrangler, so we are familiar with Jeeps. The main concern that we have with this vehicle is a constant pull to the right. This was addressed with the salesperson on our first test drive, and he assured us he would have it taken care of with an alignment.

We were also interested in a sunroof, which this vehicle did not have. We stated that we were in no hurry to buy, and that we would order a new vehicle with the sunroof. The salesperson said he could get the roof installed; although he wanted one thousand dollars to do it. We said "No", we would order a new Liberty, it was only going to cost seven hundred dollars from the factory. We agreed to have one installed for seven hundred dollars.

The alignment was noted in our purchase and Sales agreement, and therefore, we went forward in Good Faith on this purchase. A few days later we went back to pay for the Jeep Liberty, we insisted on taking it for another test drive; and this time we were assured the alignment had been done. Of course the alignment was not done, and when we arrived back, the salesperson was there to ask how it went. We told him the alignment still had not been done. He apologized, he said, we had no sooner taken the Liberty out for the drive, when he found out that it was not done. We discussed this issue which we felt was serious, and how disappointed we were since it was still not correct. Again, we were assured it would be taken care of.

We paid for the Liberty and planned to pick it up the next week with wheel alignment corrected. Needless to say, the Liberty came with the pulling problem still not corrected! It went in a couple of days later, and was there for two days. We got the Liberty back, and again, the vehicle still pulls to the right. There were a few other items to be taken care of, which they did, but, the process was an ordeal. We are still not happy about the pulling, and are in the process of filing under our state's Lemon Law, since it has gone back again to the dealer who had to take it out for an alignment since their own machine could not do it. Another dealer, could not perform an alignment also, but, said it was within the parameters, and therefore, "OK"; but, could not explain the pulling, other than, all vehicles pull to the right!

Pulling to the right, makes driving difficult due to the constant steering correction you have to apply to compensate for the pull.

The Liberty has since developed a lot of squeaks when not on a perfectly smooth road; dealer says they all squeak.

There is a "clattering sound" in the front end on the driver's side; dealer states that everything looks OK.

Sunrood had a problem closing and makes a noise, closes now, but still noisy. We were told by the owner of the company who installed it, they are aware of the noise problem, but, do not know how to correct it!