2002 Jeep Liberty Limited review from North America

Numerous problems. Car started stalling without warning at the 1,000-mile mark. To date, we still have this problem. Our head gasket and heads were replaced at the 14,500-mile mark. They were still unable to prevent the oil and coolant from mixing, so they replaced the entire engine. We have less than 1,000 miles on this new engine, and it has been in the shop registering a fault code of 1. The fault code is a fuel injector not firing properly. Since the 1,000-mile mark our idle and shifting have been rough. The heater stopped working at the 14,500-mile mark. This led to them finding that the oil and coolant were mixing. The speedometer will often start reading sporadic readings. We drove for 15-miles on our toll road and we could not tell how fast we were going the entire trip. The speed was going from 30 to 60 to 40 to 70 etc. Like I said before, we are still having the same problem even after the new engine was put in.

The Lemon Law states that your car is a lemon if it has been to the shop 4 or more times or if it has been out of service for more than 30 days. To date, our car has been to the shop 10 times and has been out of service for about 50 days. We tried to work with Daimler to get a replacement vehicle, even asked if we could just get a used car valued at what our Liberty was now worth, but they refused to help. Their company no longer has an arbitration process, so you are forced to retain a lawyer. We have owned Jeeps in the past and we were die-hard Jeep and Dodge owners. After the way they have handled our Liberty problems, we will never buy another Daimler Chrysler product again. We understand that there will be problems with a first model year car, but it should be replaced when it is obviously a lemon. Daimler refused to work with us and all of the employees we have talked to from Daimler were extremely rude and unwilling to help in any way. I have e-mails from 5 other people across the country that is having the same stalling problems we are having. The Liberty has serious flaws and I wish someone would take the time to investigate them. We loved our Liberty dearly when we first bought it, but we are now afraid to drive to the store less than a mile away. That tends to happen after your car stalls on the highway during rush hour. We have told Daimler that the car is a safety hazard, but the district manager told us to drive it for another few weeks to see if it stalls again. We have gone through this routine for a year now and they are still singing the same tune. Stay away from the Liberty.