2002 Kia Sedona EX review from North America
"Started off good, gone downhill in a big way"
What things have gone wrong with the car?
We had to have the entire steering system replaced at about 3000 miles. Dealer was great and have had no more problems with that.
Over a 3 month period the van has been at the dealer 9 times. When it shifts, either from reverse to drive, or automatically when you are driving in town, it sometimes "jerks." It is like someone steps on the brake and lets off. The check engine light always comes on. They have replaced the "speed input sensor" twice, the computer, put on 2 new motor mounts, told me it was a loose connection, and finally put in a new transmission. The next day, it overheated and I had to have it towed in to the dealer.
They said it overheated due to a "bubble" that occurred when they put the engine back in after replacing the transmission. It was then leaking antifreeze and another brown substance onto my garage floor.
Dealer had it for 2 weeks, replaced the heater core. They test drove it and guess what, it jerked really hard and the check engine light came on. Now they say it was an O2 sensor.
General comments?
I was very happy with my van for the first couple of years, but now am thoroughly disappointed. It is almost paid off and we plan to trade it ASAP. While polite, the dealer seems to be unable to find and fix the problems. I called KIA Customer Service. Again, polite, but not helpful.
My parents always buy Mazda or Honda and have virtually not problems. Guess what we will be looking for next.
Recommended reviews
| A load of crap |
| This car is anything, but a good bargain! |
| Would you buy another car from this manufacturer? | No |
| Model year | 2002 |
| Year of manufacture | 2001 |
| First year of ownership | 2001 |
| Most recent year of ownership | 2004 |
| Engine and transmission | Automatic |
| Performance marks | 8 / 10 |
| Reliability marks | 4 / 10 |
| Comfort marks | 8 / 10 |
| Dealer Service marks | 3 / 10 |
| Running Costs (higher is cheaper) | 5 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 120 miles |
| Most recent distance | 51000 miles |
| Previous car | Ford Taurus |
| Date of Entry | 30th December, 2004 |