2004 Kia Sorento review from North America
"Love the car, do not like the dealer service"
What things have gone wrong with the car?
My 2004 KIA Sorento has been great until now.
Has been into the dealership 6 times in 2 months for the same problem. Mileage now over 100 000K, but they have kindly extended the warranty for this issue.
Problem started 2 months ago where around 60km/h it felt like the transmission would slip/RPMs ran high for a couple seconds before changing gears. This has been intermittent, happens a couple of times a week, otherwise ran great. Now it will completely stall and cut power, again at random. Last time the engine light stayed on for 4 days, then turned off on its own. Dealership says they cannot find anything wrong. Very scary feeling driving home on the highways with 3 little kids in the back to have the car lose power and die on you in the dark, and you're scared someone is going to run into you.
Please only serious responses, I only have a month's extended warranty with the dealership to resolve this problem, and I do not have very much money right now to start taking it to other mechanics for second and third opinions. Thanks.
General comments?
I have loved this car and very happy with how it performs in the snow. I have always felt very safe in this vehicle until now with the current problems not being fixed. However, I am convinced if the dealership could just isolate and fix this issue, it would again be the best car I have ever owned.
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| I got what I payed for |
| Very nice. When I started looking at SUVs, it was my first choice |
| Would you buy another car from this manufacturer? | Don't Know |
| Model year | 2004 |
| Year of manufacture | 2004 |
| First year of ownership | 2005 |
| Most recent year of ownership | 2009 |
| Engine and transmission | Automatic |
| Performance marks | 10 / 10 |
| Reliability marks | 10 / 10 |
| Comfort marks | 10 / 10 |
| Dealer Service marks | 0 / 10 |
| Running Costs (higher is cheaper) | 8 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 24000 kilometres |
| Most recent distance | 100000 kilometres |
| Date of Entry | 8th March, 2009 |