Roof rack fissured after 1 winter.
Guarantee finished at 60000kms. No other problems during guarantee period.
Steering column play at 80000kms.
Clutch control circuit leaked out at 86000kms.
IRD melted down at 107000kms, damaging gearbox, axle and rear differential. Land Rover refused to pay one cent of the 5000 euro bill.
Car comes out of the service centre dirtier than when it went in.
Hats off to Grenoble service centre for giving an unsolicited 10% reduction on the rear differential.
No thanks to Montpellier service centre who didn't give way on a single cent of the 4000 euro bill and didn't even detect the problem with the rear diff (replaced 300kms later by Grenoble).
No thanks to the French Land Rover After-Sales Service. Very, very long wait times when you need assistance.
Clearly well-versed on soft-skills, but behind it all you know that there first priority is to find every justification not to satisfy the customer.
Hello I'm french sorry for bad english. I.R.D out at 74000kms Land Rover refuse to recognize problem: but I'm not the only one. I would like to show to Land Rover that the problem is real. I would like to knows a lot of persons concerned... pascale.jeanfrancois@free.fr.
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