2003 Lexus GX470 review from North America
"Over priced Toyota 4Runner"
What things have gone wrong with the car?
Very poorly designed, very poor ride, extremely touchy brakes.
General comments?
In December 2003 I purchased a new GX-470. This was my first Lexus and the purchase decision was based upon the company's reputation and extensive marketing efforts, which portray the company's vehicles as examples of cutting edge engineering excellence.
I have purchased numerous new vehicles in the past 30 years, including four luxury SUV's, prior to the GX-470. I do not ever recall being so dissatisfied with a new vehicle as I am with your GX-470. The GX-470 is very poorly designed in many areas, ranging from antiquated rear seat folding systems, to excessively sensitive brakes. The vehicle also lacks many of the common luxury features available on common vehicles like the Ford Expedition.
I have brought my concerns about the car to the attention of the service department of my local dealership. A service consultant told me candidly; "Mr. Schutz, this vehicle is not one of our better products".
Is there any reason why I should alter my opinion that Lexus is selling an over-priced Toyota 4-Runner through the apparently fictitious Lexus Quality Image?
Recommended reviews
  | Looks better than it drives |
| Excellent Car. There aren't many other cars that rate this good |
| Would you buy another car from this manufacturer? | No |
| First year of ownership | 2003 |
| Most recent year of ownership | 2004 |
| Engine and transmission | V8 Automatic |
| Performance marks | 5/10 |
| Reliability marks | 3/10 |
| Comfort marks | 3/10 |
| Dealer Service marks | 4/10 |
| Running Costs (higher is cheaper) | 1/10 |
| Distance when acquired | 15 miles |
| Most recent distance | 2000 miles |
| Previous car | Ford Explorer |
| Date of Entry | 16th March, 2004 |