2000 Mercedes-Benz CL CL500 review from UK and Ireland
What things have gone wrong with the car?
When the car was 12 months old I noticed that rust had appeared on the driver's rear quarter panel. The dealers resprayed it without an argument. Two years later rust has re-appeared on both rear quarter panels. The dealers have offered to respray the panels again without any argument. I demanded that the defective panels are replaced. They had to consult with Mercedes Customer Services, who have refused to replace them.
General comments?
The car is a disgrace to the 3 pointed star marque. What is even more disgraceful is the arrogance of the people at the head office of Daimler Chrysler U.K. they didn't even bother to come and inspect the vehicle. I have been driving top of the range Mercedes for nearly 25 years and to be treated in this manner is astonishing.
I have been left no option but to issue proceedings against Daimler Chrysler.
After that the car will be displayed in all its rusty glory outside a Mercedes dealership in Manchester advertising the problem.
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| Would you buy another car from this manufacturer? | No |
| Year of manufacture | 2000 |
| First year of ownership | 2000 |
| Most recent year of ownership | 2003 |
| Engine and transmission | 5.0 Automatic |
| Performance marks | 9 / 10 |
| Reliability marks | 7 / 10 |
| Comfort marks | 9 / 10 |
| Dealer Service marks | 6 / 10 |
| Running Costs (higher is cheaper) | |
| Overall marks (average of all marks) | |
| Distance when acquired | 0 miles |
| Most recent distance | 36000 miles |
| Previous car | Mercedes-Benz S-Class |
| Date of Entry | 16th October, 2003 |