2003 Mercedes-Benz E-Class E320 CDI review from UK and Ireland
"An expensive, complex car which, depending on the day, can be delightful or a nightmare"
What things have gone wrong with the car?
Satellite navigation system failed on day 2 from new.
Power steering pump and steering rack failed in week 2 about 400 miles from home. Remote dealer messed up the sand-coloured interior, scratched left-side front wing and damaged right-side rear alloy wheel and tyre.
Rear right shock absorber leaking in week 3. Local dealer failed to note my comment that the car has AirMatic Dual Control suspension and ordered the wrong type of shock absorber requiring 100 extra miles of driving and an extra wasted day to fix.
General comments?
The car is a joy to be in and to drive as long as everything is working. Sadly it has rarely been fault-free in its short life so far. See Autocar magazine dated 21 October 2003 page 15 for shocking revelations about new E-class faults.
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| Would you buy another car from this manufacturer? | Don't Know |
| First year of ownership | 2003 |
| Most recent year of ownership | 2003 |
| Engine and transmission | Common rail turbo diesel Automatic |
| Performance marks | 9/10 |
| Reliability marks | 1/10 |
| Comfort marks | 9/10 |
| Dealer Service marks | 4/10 |
| Running Costs (higher is cheaper) | 8/10 |
| Distance when acquired | 0 miles |
| Most recent distance | 3000 miles |
| Previous car | Honda Civic |
| Date of Entry | 31st October, 2003 |