2001 Mercedes-Benz E-Class review from North America
"Unreliable and totally not up to par with some of the Japanese luxury cars"
What things have gone wrong with the car?
Power steering replaced at 34K miles.
I complained about my car pulling for over a year. Once the warranty ran out, they told me I needed new ball joints.
The computer dash panel went out at 28K miles.
The service center put lifters on the engine at 28K miles as the engine was rattling.
Catalytic converter was replaced at 39K.
At 43K miles the power steering needs to be replaced again.
General comments?
I have been extremely frustrated with my first gently used vehicle purchased from Mercedes. I have been buying cars for 30 years now and I haven't experienced such problems on cars since the days of driving the Chevy, and Oldsmobile.
I switched to Nissan and then Lexus, and had no problems. Unfortunately, I didn't care for the 04 Lexus ES300 body style, and chose to buy a used Mercedes and what a mistake. It is unfortunate that little to no action is taken against Mercedes for these poor recurring quality problems. I have spoken to a lot of people who feel the same as I. This car has been dealer serviced, gently driven and cared for as all of my previous vehicles, and as soon as I can get it into the service center and get the power steering repaired once again, I will be purchasing another car. I am either going back to Lexus or purchase an Infiniti.
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| 2001 - E-Class E320 Elegance 3.2L petrol The best car I have ever owned or am likely to ever own |
| A no-buy unfortunate defect |
| Would you buy another car from this manufacturer? | No |
| Model year | 2001 |
| Year of manufacture | 2001 |
| First year of ownership | 2004 |
| Most recent year of ownership | 2005 |
| Engine and transmission | Automatic |
| Performance marks | 5 / 10 |
| Reliability marks | 0 / 10 |
| Comfort marks | 10 / 10 |
| Dealer Service marks | 0 / 10 |
| Running Costs (higher is cheaper) | 1 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 24400 miles |
| Most recent distance | 43500 miles |
| Previous car | Lexus ES300 |
| Date of Entry | 28th November, 2005 |