2001 Mercedes-Benz M-Class 320 review from North America

One week after purchasing the car, the navigation system was telling me I was in Alabama. I live in Massachusetts.

Drivers side power window motor failed while it was raining and the window was down.

Power steering failure due to a defective hose.

Rear window washer fluid stopped working.

Drivers side, seat pull back snapped off.

Directional light remained on even when the car was shut off.

Front brakes and rotors need replacing at a cost f $540!!! Rear brakes are also wearing prematurely. The dealer claims that the brake problem results from the brake assist mechanism. This device allows the vehicle to begin braking as soon as you remove your foot from the accelerator. This feature contributes to premature rotor and brake pad wear.

I bought a Mercedes thinking that by paying more for a vehicle, I would be rewarded with a superior product.

The service has been great and the dealership has been even better. Mercedes should spend less money on fancy showrooms and free sodas and focus their attention on building a quality vehicle.

Roadside service is a plus and has responded in a prompt manner at all hours of the day or night.

I have enjoyed this vehicle when it hasn't been in the shop for service. I am disappointed with the the overall lack of quality. I don't think I would consider purchasing another Mercedes.