2004 Mercedes-Benz Vito 111 CDI review from UK and Ireland
"It looks nice, that's all"
What things have gone wrong with the car?
Every panel with the exception of the plastic wings has shown rust. Merecedes dealership agreed to make good and the vehicle was booked in for a two week job.
Upon further investigation, the body shop found that the tail gate and the supporting panels had extensive rust inside the panels and recommended replacing them. 'Oh no' said Mercedes at Milton Keynes head office, 'clean them up and respray them'. After some haggling with my local dealer, it was agreed to replace them. I believe the suggested course of action is refered to as 'dabbing and scabbing' - the scab being the surface rust. The van has now been with the Mercedes dealers preferred body shop for 7 weeks come Tuesday and still the body shop cannot give me a collection date. In the words of Diana Ross 'I'm still waiting'.
Dealers attitude is terrible, not chasing body shop, not returning phone calls, coming up with dodgy excuses and worst of all - Passing the buck to everyone else 'it's not my fault, like you I'm stuck in the middle'. Yeah right!!!
General comments?
My point is very simple - buy Ford, buy Renault, buy VW, buy Vauxhall, but if you value your money. Well you work it out?
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| Would you buy another car from this manufacturer? | No |
| Model year | 2004 |
| Year of manufacture | 2004 |
| First year of ownership | 2004 |
| Most recent year of ownership | 2006 |
| Engine and transmission | 2.4d Manual |
| Performance marks | 6 / 10 |
| Reliability marks | 4 / 10 |
| Comfort marks | 5 / 10 |
| Dealer Service marks | 0 / 10 |
| Running Costs (higher is cheaper) | 5 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 15 miles |
| Most recent distance | 106000 miles |
| Previous car | Peugeot Expert |
| Date of Entry | 29th June, 2006 |