1999 Mercury Cougar review from North America
"This car proves that beauty is only skin deep"
What things have gone wrong with the car?
While my car was still under warranty, I had to do the following:
*Replace ALL of the weather stripping
*Replace the windshield (it was warped)
*Replace the catalytic converter
*Replace the starter (I think -- it seems like I replaced it, but after ALL I've had done, it's all fuzzy at this point!)
*Replace the alternator
*Fix the moon roof motor because it got stuck open
*Fix one of the side windows (it would not go up and down properly)
*Fix the door on the same side as the window because once I got it back from the dealer from the window being fixed, the door would not open from the inside
*Replace the radio (the faceplate would warp when it was hot and wouldn't touch the contacts)
***That's all I can remember at this point.
Since it has gone out of warranty, I have spent a TREMENDOUS amount of money doing the following:
*Replacing the intake manifold runner control
*Replacing the compressor clutch
*Replacing ALL of the O2 sensors (why does the Cougar have so many?!)
*Replacing the remote control (it quit working)
*Buying a new key ($60 for a key!!)
*Replacing the antenna (it was falling apart and although it still worked, it looked awful)
... Good grief, I can't even remember all of the other stuff - I am sure my mechanic has had a lovely vacation or two based on my repairs alone! :)
What still needs to be done?
*The front seat fabric is wearing out, so they will need to be covered.
*The seatbelt material is fraying a little on the sides.
*My a/c has a crack somewhere in the casing that is inaccessible without pulling the entire a/c out of the dashboard which is AT LEAST $300.00 in labor alone.
*My car has recently started to kick out of 1st and 3rd gear at any given time, speed, or reason. Nice, a transmission problem.
*The weather stripping needs replaced again because it looks SO BAD!
*The headlights need to be replaced as well because they are pitted and foggy and look horrible (unfortunately, Ford/Mercury will not just replace the acrylic -- you must replace the entire unit!).
*The clear coat on the paint is starting to break down and it looks like there are permanent water spots all over it.
Keep in mind that I LOVE my car and have done everything I can to keep it in great shape - regular washings, waxing, "nourishing treatments" for the trim parts. But, alas, to no avail! My car is like a part of me and I love it, but I cannot afford to keep pouring money into it. The repairs are not cheap and they are MULTIPLE. I am seriously disappointed and from reading the other comments, I'm not alone. I don't understand why Ford/Mercury won't go outside the factory warranty to help all of us out. It's obvious that the problems are not just with my car -- I see MANY similarities between my experience and that of others. Oh, Mercury -- why? WHY?
General comments?
My car performs beautifully. It gets up to speed fast and drives smoothly. The gears shift effortlessly and it hums on the highway. It's a BEAUTIFUL car and it gets a lot of looks. People seem to appreciate the sleek lines and curves this kitty contains. I find the seats to be very comfortable even on long trips. The sound system is great and I love the "fit" of my car. It's too bad that I'm going to have to trade it in -- my beautiful Cougar -- because after 3 1/2 years of ownership, I can no longer afford to take care of it.
Recommended reviews
| Things could always be worse |
| Awesome driving, semi-reliable |
| Would you buy another car from this manufacturer? | No |
| Year of manufacture | 1999 |
| First year of ownership | 2000 |
| Most recent year of ownership | 2004 |
| Engine and transmission | Manual |
| Performance marks | 10 / 10 |
| Reliability marks | 2 / 10 |
| Comfort marks | 8 / 10 |
| Dealer Service marks | 5 / 10 |
| Running Costs (higher is cheaper) | 1 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 18000 miles |
| Most recent distance | 78000 miles |
| Previous car | Toyota Corolla |
| Date of Entry | 8th April, 2004 |