2000 Mercury Cougar Sports Package review from North America

The latch for the hatch non performing, the only way to get it to work is to hit the button while pulling the hatch up. It has been broken as long as I can remember at this point.

At 40,000 miles had to replace the alternator. At 52,800 had to replace the alternator again at full cost. I was 800 miles over the 12,000 mile warranty, but only 10 months. The dealership was not willing to accept any responsibility.

At 55,000 -I started to notice a major issue with the lights. Both interior lights and headlights flicker and dim when shifting or putting any draw on the system. The dealership has tried to fix what they thought was the issue 3 times, taking about a $400.00 payment each time. So I am into this issue for about 1200.00 and the problem exists. Then they printed me out from the Ford website that this issue is an "except-able condition". So why did they keep taking my money when they knew that it couldn't be fixed. The manager couldnt answer me. So I am having to drive a car that has sever dimming of the headlight when I shift.

For the first 30,000 miles this car was great, after that it was all down hill.

This car has been nothing but a headache and a draw on my wallet since the warranty expired.