2002 Mercury Mountaineer review from North America
What things have gone wrong with the car?
We bought the Mountaineer in 2003, it was one year old with 38,000 miles on it. Immediately, I noticed it just didn't shift as smoothly as my last car (98 Ford Explorer). We brought it in within 4 months of buying so that if it was a transmission problem, it could be fixed under our extended warranty. They did a "transmission pack" and sent us on our way. One year later, warranty expired, and it's even rougher than before. It takes about 10 seconds to shift into reverse. The dealer just called and told us that they will have to rebuild the transmission - a $4,200 dollar job. However, (and this was news to me) because these cars seem to be having a lot of transmission problems, Ford is paying half of it, and the dealer is eating some of the cost also. I will have to pay $1600 of it. Why didn't they catch the big problem last year before the warranty expired? I hate being at the mercy of auto service people. It also makes me wonder why Ford isn't paying for all of it if they admit something just isn't right with their transmissions?
Recommended reviews
| Great car, everything about it, except its starting problem that just sprung up |
|
| 2002 - Mountaineer Premiere V8 It could have been better especially with the fact that it look visually pleasing |
| Would you buy another car from this manufacturer? | No |
| Model year | 2002 |
| Year of manufacture | 2002 |
| First year of ownership | 2003 |
| Most recent year of ownership | 2005 |
| Engine and transmission | Automatic |
| Performance marks | |
| Reliability marks | |
| Comfort marks | |
| Dealer Service marks | |
| Running Costs (higher is cheaper) | |
| Distance when acquired | 38000 miles |
| Most recent distance | 68000 miles |
| Previous car | Ford Explorer |
| Date of Entry | 10th August, 2005 |