2002 Renault Laguna Privilege review from UK and Ireland
"Good technology spoilt by poor reliability and terrible dealer service"
What things have gone wrong with the car?
Refused to start sporadically despite being returned to the dealers 5 times. Eventually traced to a bad earth on the starter.
Tire pressure monitor kept showing faults - dealer told me "They all do it".
Low profile wheels bucked on inside - maybe caused by speed humps?
Card key system occasionally refused to work, resulting in not being able to lock car. It would then fix itself as if by magic.
Drivers seat started squeaking, needing a new seat frame to solve the problem.
General comments?
A very well equipped and advanced car, but with very unreliable electrics.
Rain sensor works well, better than other cars I have tried.
Good handling and road holding, thanks to huge tires. But ride and road noise is compromised by the same.
Seats comfortable for long journeys.
Reasonably quick for a 1.8 16V.
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| Would you buy another car from this manufacturer? | No |
| Year of manufacture | 2002 |
| First year of ownership | 2002 |
| Most recent year of ownership | 2004 |
| Engine and transmission | 1.8 petrol Manual |
| Performance marks | 7 / 10 |
| Reliability marks | 1 / 10 |
| Comfort marks | 6 / 10 |
| Dealer Service marks | 0 / 10 |
| Running Costs (higher is cheaper) | 3 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 0 miles |
| Most recent distance | 26000 miles |
| Previous car | Volvo S40 |
| Date of Entry | 15th March, 2004 |