2002 Renault Laguna Authentique review from Norway
"Nice driving, poor quality"
What things have gone wrong with the car?
1. Doors refuse to close when it's cold weather. (Door lock mechanisms replaced, but problem reappears)
2. Different interior details loosened, like ventilation knobs, seat chassis.
3. Corrosion on brake discs (probably due to absence of emergency braking after washing)
4. Injection valve broke
5. Seats and interior trim seems having been used a LOT compared to the relatively low KM.
General comments?
Very comfortable, with long-journey qualities. Excellent seats, nice suspension, and a POWERFUL 1.6 110 hp engine, low fuel costs. Bad detail quality, and I'm not too confident with reliability. Twice I had to leave the car when it was impossible to shut the doors. The Norwegian dealer is, however, a great experience; next time I'll go for the Volvo, and have the same great dealer and workshop :-)
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| Good car, poor customer care program |
| Would you buy another car from this manufacturer? | No |
| Model year | 2003 |
| Year of manufacture | 2002 |
| First year of ownership | 2002 |
| Most recent year of ownership | 2005 |
| Engine and transmission | 1.6 Manual |
| Performance marks | 6 / 10 |
| Reliability marks | 3 / 10 |
| Comfort marks | 9 / 10 |
| Dealer Service marks | 9 / 10 |
| Running Costs (higher is cheaper) | 8 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 0 kilometres |
| Most recent distance | 50000 kilometres |
| Previous car | Renault Honda Accord; never a problem |
| Date of Entry | 30th April, 2005 |