I got into the car and shut the door. The glass roof imploded and I had glass trickling down my face and all over the inside of the car. There was no glass on the driveway. The car was stationary on the driveway. The car had not been damaged by any flying object, and there were no marks on the bodywork or the back and front windscreens. Currently dealing with Renault Customer Services who claim they have no knowledge of such problems, although I have found several on the Internet already.
Renault need to own up to the issues with the glass roofs and resolve them.
This would be par for the course from Renault customer services (should read " Renault Disaster Services", only there for damage limitation, theirs!) for all faults which are infinite with this make of car.
I have a Megane Sports Hatch, and this morning whilst driving to work, the roof exploded. There were no bridges, no trees and no other cars near by...
The roof was closed at the time.
The only saving grace was that the roof blind was shut, so I didn't get showered with glass!
The car is under warranty, but the roof is not covered - funny that!
Now could be faced with either a bill for around £250, or if the frame is bent or something, up to £900!
I have had 5 Renaults, and the lack of support on this matter is horrendous!
I was driving into work yesterday morning and the car roof exploded whilst I was on the motorway!! No bridges or fly-over’s nearby and was totally out of the blue!! The main Renault dealer garage that the car was taken to said it exploded outwards and could not have been caused by a stone.
Renault UK is under the impression I must have driven through an area with abnormal air pressure for this to have happened and it's therefore not their problem or covered under the warranty. Unfortunately I did not have the blind drawn and was covered in glass.
I am amazed by their response!!
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