2004 Renault Megane dci review from UK and Ireland
"Not a reliable car. Poor after sales customer service from Renault UK Head office"
What things have gone wrong with the car?
Megane was bought from Swansea renault. It had done 12 miles. At 3000 miles the bottom arm came out of the socket and resulted in collapsed suspension. On closer inspection at the repair centre, the alloy wheel had a 2" crack, but the tyre itself was not damaged!!. My immediate thought therefore-was there a crack in the wheel when I bought this Car? My partner luckily was doing only 20-30 mph, and was therefore not injured. We contacted renault, but our comments fell on deaf ears. 2 letters have since been sent with no reply. Poor customer service. I would strongly suggest you think carefully before purchasing a Renault. I have now sold the car and own a very reliable Seat Leon.
General comments?
Poor customer service. All queries fall on deaf ears.
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| Would you buy another car from this manufacturer? | No |
| Year of manufacture | 2004 |
| First year of ownership | 2005 |
| Most recent year of ownership | 2005 |
| Engine and transmission | 1.9 Manual |
| Performance marks | 1 / 10 |
| Reliability marks | 0 / 10 |
| Comfort marks | 5 / 10 |
| Dealer Service marks | 0 / 10 |
| Running Costs (higher is cheaper) | 6 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 12 miles |
| Most recent distance | 9000 miles |
| Previous car | Renault Clio |
| Date of Entry | 15th November, 2005 |