2001 SAAB 9-5 Aero review from North America
"UGH!"
What things have gone wrong with the car?
A/C has failed twice.
Engine has failed twice, the last time leaving me on the road waiting 3.5 hours for Roadside Assistance.
Wheel bearings in front had to be replaced at 21K miles.
Paint on rear bumper was peeling off.
3rd brake light had to be replaced.
SID (info display) had to be replaced.
General comments?
This car is the worst vehicle I have ever owned. Not only am I disappointed in the vehicle quality and craftsmanship, I am even more disgusted with the lack of assistance I have received from SAAB customer service. If you are considering purchasing a SAAB, please know that no one at SAAB Corp. will assist with any issues/problems/questions you may have. When you break down out of town, you are on your own, even with Roadside Assistance. They will make no effort to assist with trip interruption.
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| This car has been shoddy. Customer service has been appalling |
| Would you buy another car from this manufacturer? | No |
| Model year | 2001 |
| Year of manufacture | 2001 |
| First year of ownership | 2004 |
| Most recent year of ownership | 2004 |
| Engine and transmission | 4 cylinder turbo Automatic |
| Performance marks | 8 / 10 |
| Reliability marks | 1 / 10 |
| Comfort marks | 8 / 10 |
| Dealer Service marks | 1 / 10 |
| Running Costs (higher is cheaper) | 7 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 18000 miles |
| Most recent distance | 23000 miles |
| Previous car | Land Rover Range Rover |
| Date of Entry | 15th September, 2004 |