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2003 Saturn VUE review from North America

"The car is unreliable and not worth the money"

What things have gone wrong with the car?

About 6 months after purchasing the car used, the transmission started to slip. The RPM's would go up but the car would barely move. Called Saturn, took it for service. They had one day and said it was fixed. I picked it up, a couple of days later it did it again. I took it back to Saturn they had it for 2-3 days. They called and said it was fixed. A week later I was in bumper to bumper rush hour and the car lost all power. The car almost red lined and I could barely get off the road. Saturn had my car for 7 days put 78 miles on it, let the mechanic drive it home and replaced the transmission. Well 13 months almost to the day the new transmission started to act the same way. At least I was able to dive while the RPMs stayed at 4. Again I took it to the same dealer and after calling me to say they needed to order me parts and 4 hours later the car was done. They only had it one day. The car is now at 84,000 miles and after picking it up this morning, my car is back in the same shop because I couldn't even get out of my jobs parking lot. It would not go over 5mph and it was over 4RPM.

I called the corporate office twice today to tell them my frustration and dissatisfaction. They called me back only to tell me that since I am past the 3 year/36,000 mile warranty, and the 5 year/75,000 mile extended VTi transmission warranty that they would repair it but that was all. They also are adding a 12 month/12,000 mile warranty on the third transmission they are installing.

General comments?

This car is slow on take off because they put a 4 cyl. in an SUV so it cannot get out of the way of itself.

It is totally unreliable due to the VTi transmission.

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Would you buy another car from this manufacturer? No
Model year2003
Year of manufacture2003
First year of ownership2006
Most recent year of ownership2008
Engine and transmission 4 cylinder. Automatic
Performance marks 0 / 10
Reliability marks 0 / 10
Comfort marks 5 / 10
Dealer Service marks 0 / 10
Running Costs (higher is cheaper) 5 / 10
Overall marks (average of all marks) 2.0 / 10
Distance when acquired41000 miles
Most recent distance84000 miles
Previous carGMC Jimmy
Date of Entry 4th April, 2008

All Saturn VUE reviews

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